In Orange County, California, judges and other court leaders have managed emergencies with the help of their three-legged stool: people, process and technology. The coronavirus pandemic forced them to add a fourth leg – data – which they now recognize as essential to keeping the stool more stable. That insight came from an interview conducted by NCSC researchers Diane Robinson and Allison Trochesset, who wrote about it in a recently published paper about how Orange County court administrators have used data to allow their court to operate more efficiently during the pandemic.
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