The internet flattens the world, allowing equal access to all largely without cost, right? Wrong. The internet allows access to all sorts of information, but only after algorithms funnel users to specific websites. And as discussed here, litigants searching for help are algorithmically funneled to courts—not to low-cost self-help providers. With modern legal technology now widely available, the primary constraint on access to justice is no longer the absence of tools. It is the inability of those tools to reach the litigants who need them. This article provides background for that gap, shows how it gives courts a unique opportunity to help, and recommends some solutions and innovations, all based on recent experiences in this realm seeking to create new pathways to justice.
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