Middle managers often assume that the best approach for ensuring a strong workplace culture is frequent messaging from top leaders promoting the mission, purpose, vision, ethos, and values of the organization. This assumption allows managers to see C-suite executives or specialists in human resources as primarily responsible for fostering culture. This deference can make sense, because employees typically want and expect top leaders to define and articulate overarching visions and values. But it leaves leaders lower in the hierarchy thinking that their job is to uphold and endorse the culture as is.
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