Employee Engagement Sparks Court Culture Change in Cleveland’s Common Pleas Court

Judge John J. Russo is the presiding judge of the Cuyahoga County Common Pleas Court in Cleveland. During his five years as the presiding judge, he has developed a passion for employee engagement, and he believes court leaders should have an open-door policy that invites input from all employees, not just from judges and court administrators. Listen to Judge Russo talk about how he has changed the court’s culture and runs his court like it’s a Fortune 500 company.